Frequently Asked Questions

What products does Tetive.com offer?

Tetive specializes in high-quality tech accessories, including durable phone cases, wireless chargers, and high-performance power banks, designed to enhance your digital lifestyle.

How can I place an order?

To place an order, browse our product selection, add desired items to your cart, and proceed to checkout. Follow the on-screen instructions to complete your purchase.

What payment methods are accepted?

We accept major credit cards, including Visa, MasterCard, and American Express, as well as PayPal for secure transactions.

Do you offer international shipping?

Yes, we ship to select countries worldwide. Shipping rates and delivery times vary by destination. Please refer to our Shipping Policy for detailed information.

 How can I track my order?

After your order is shipped, you will receive a confirmation email with tracking information. Use the provided link to monitor your shipment’s progress.

What is your return policy?

We offer a 30-day return policy for unused and unopened items. If you are not satisfied with your purchase, please contact our customer service team to initiate a return.

How can I contact customer support?

For assistance, please email us at support@tetive.com. Our support team is available Monday through Friday, 9 AM to 5 PM EST.


 Are your products covered by a warranty?

Yes, all our products come with a one-year limited warranty covering manufacturing defects. For warranty claims, please contact our customer service team.

How do I know if a product is compatible with my device?

Product descriptions include compatibility information. If you have further questions, please contact our customer support for assistance.

Do you offer bulk purchasing options?

Yes, we provide bulk purchasing options for businesses and organizations. Please contact us at support@tetive.com for more information.

If you have additional questions, feel free to reach out to our customer support team.